Rough Experience
I communicated prior to ordering and received a "looks good to me". So I ordered and now I have to return half my order and they are going to charge me outrageous shipping prices to return products that were incorrect when they refused to actually assist me in the first place. I wanted to cancel an order from the same day and somehow they managed to ship it within hours when my first order took several days to ship. The company clearly doesn't care about customer service and I am simply looking to warn future customers of this. If you aren't certain what you need, find a local shop. The extra cost will ultimately be savings compared to the return policy and frustration acquired from using etrailer.