Replacing bike in less than 3 years of very light use
In 2021, I purchased a Evry Journey bike and I loved it. I bike very casually with my small family. We go on paved bike trails like the Cape Cod Rail trail for trips under 10 miles round trip. My wife has a Fuji bike that I bought her 24 years ago. It is still running great. We have not had to replace any parts. My SixThreeZero bike is not. I am constantly fixing it. Three years ago, when the bike was just two years old, it almost killed me. The front fender brace snapped while I was riding on the side of the road. The fender came loose, and the remains of the brace caused it to lurch into traffic. It simply broke because the part is poor quality. I was lucky the driver saw what happened and stopped before hitting me. Since then I tried to get a replacement part for the fender. It was a battle with their support team. They said they did not have the part and didn't know when they would. That basically killed the rest of the summer. My wife had surgery on her feet the next two summers. So we couldn't ride. We looked forward to ride this summer, but could not find the time until this weekend. To prepare I tried again to get the part to fix the fender before summer. Support had me purchase the part through them because it was not available to me directly. I got it before summer and tried to install in August. It does not seem like the right part The screws were too lage for the holes in the brace. I eventually got it to work, but now the fender rubbed on the tire. I ended up removing the fender. I was then adjusting the front brake because I had to remove the tire, and the cheap aluminum noodle that connects the brake arms snapped, rendering the brake useless. I have included pictures. I have had other issues with the bike. The handlebars shift and get out of line with the front tire with the slightest of force. They also drop down if any pressure is put on them. I had to learn not to put any weight on them. The bike looks great but really only lasted a year. The quality is poor, and after 3 years of actual light use, I am forced to buy a new bike.