Don't Do it - Go to another company!
This company does not take responsibility for its unclear and undisclosed policies. Their cancellation policy is not transparently displayed on their portal, making it difficult for customers to understand the terms fully. You will need to look at your original contract, even if it was six or ten years ago. When questioned, the company refuses to acknowledge that the policy is missing or incomplete on the website; instead, it shifts the responsibility onto the customer. This lack of transparency feels deceptive and undermines trust. A reputable business should present all critical policies—especially those related to refunds and cancellations—whenever any transaction is completed. In addition, when we have issues, it was not resolved. Malfunction (Living Motion) Beware, they only service under an extended service agreement as a resolution. In essence, the customer is responsible for all maintenance, and Brinks' role is limited to observing and checking the device (which you will need to own, purchase, or lease). They will try to upsell you if you have issues. Avoid renewing or purchasing from this organization, as they offer no genuine benefits.