Not a great experience
So far, my experience hasn't been great. Two of my items simply haven't arrived with the rest of the shipment. The customer service has taken care of it (I am still to receive the replacement items). The exchange with the customer service was nice, however, now I wanted to take a closer look at the item that DID arrive and realised shockingly that it's not a new item.. it has been opened and then re-covered with an additional piece of tape (like someone looked inside it, and sent it back again). It's just frustrating when that happens.. when I pay for something new, I want to get something new. Now I don't even want to open it as there might be parts missing or whatever. And since I thought everything was fine with it (at first) the return-period has already passed.