ZERO accountability from Grab
My pin/current location or home address is pinned in a different city. The most confusing part is, our house no., street & subdivision is correct except the city — wtf? Obviously (I had no idea) the rider went to a different city and I had to book another rider just to get my paid groceries. I contacted grab support but nothing was addressed properly and instead of admitting their incompetence, they suspended the rider! Grab has ZERO accountability for their mistakes. Often, they transfer the blame to their riders or merchants just to save face.