No clothes and no refund!
Update! It is now September and I am yet to receive a refund! Do not buy from here!!! I ordered from them over 2 months ago and I was so excited. They had a discount on so I took advantage. I paid shipping insurance as well just incase. A few weeks later I received a notification that it was delivered. Both me and my husband were in the house and nothing was delivered. I checked with the neighbours and they hadn't received anything. So I messaged. They told me to check with the neighbours, I informed them I already had. They told me they contacted the shipping company but they insisted they delivered it so there was nothing they could do but send me the order again. I asked for refund as I ordered the clothes for a holiday and didn't couldn't wait that long for another delivery. They offered me a 50% refund as they sold the clothes in a very low price. I said no, not my fault their choice. They upped to 75% I was tired of fighting so I agreed but brought up the shipping insurance. They avoided the question and told me refund takes up to 25 days. I brought up the insurance again same thing. I left for a while as again tired of fighting. 26 days past no refund so I email them asking where it is and I bring the insurance up again and how unhappy I am with the service. They tell me they have adjusted me to a full refund as per my request (should have been done the first time but whatever) and they will make sure I get the refund asap. It has now been over a month since my initial refund request and I have received nothing. No clothes and no refund. It's a shame as I was very excited to order from them. Learned my lesson not ordering from them again.
