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Ann Stanziani

加拿大

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PartsWarehouse.com

Not a great experience

I thought I was ordering from a Canadian company because it said it would be delivered by Canada Post-should have checked further as it was coming from the US. I wanted to avoid replacing a palm sander, but could only find the replacement sander pad on this site. Ordered it and a vacuum adapter. Both were compatible with my sander according to the site. After waiting a number of days I got an email that the item was on back order from the supplier (I thought they were the supplier). I responded that if it wasn’t shipped within a few days I would need to cancel. Right after sending my email I got a “shipped” notification. Waited…and waited…finally got it after weeks. Installed the sander pad (correctly). Within 2 minutes the pad flew off at warp speed-lucky that I had safety glasses on. And-the vacuum attachment is miles too small. I will note though that they have now fully refunded my purchase, which I appreciate greatly.

2025-08-14