Disappointed - still waiting
I am so disappointed in this experience. I recommended BookBaby to an author who was self-publishing as his publicist. I worked with a previous self-published author who used BookBaby last year so I encouraged my author to try Bookbaby. Our launch date was 7/22/2025 (4 weeks later than we wanted to launch originally- due to their requirements even though we provided all the formatting) and it is now 8/18/2025 and the book is still showing Temporarily Out of Stock. I spent numerous hours during the critical time of the first 2-3 weeks now almost 4 weeks in and our pre-sales through Amazon have still not been delivered. All the momentum we put in to the launch campaign was deflated by this SNAFU. I cannot recommend Bookbaby again. I went in thinking I was working with a publishing but after my experience feel like it is merely a print shop. The quality of the printing and finished product looks great. (we were able to receive copies that were directly purchased through BookBaby.) The customer service represented were very nice; however, they all were only able to tell me the same thing time and time again, sticking straight to their talking points. Hope this helps when choosing a company to use when taking the step to self-publish. Sincerely, Still Waiting