Low quality hair used on human hair wig
I have been wearing wigs for over 20 years due to alopecia. I recently bought a wig from hair vivi and the hair was extremely low quality. I washed it as soon as I received it, as it had a strong chemical smell. After air drying the wig with the highest quality shampoo and conditioner, the wig was extremely dry and frizzy and no amount of deep conditioning helped-this wig is unwearable. I never use heat on my wigs, but when I contacted hairvivi customer service they advised me to deep condition the wig at a salon and offered me $20 to assist with the cost if this. This was not a cheap wig, so needless to say I will not be purchasing from Hairvivi again-they don’t stand by their products…