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Kam

美国

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Premier Lace Wigs

Don't Cut the PU -- An Expensive Mistake

I have bought two wigs from Premier Lace Wigs. The first one was a Full PU Thin Skin ($491) and another one was a Fake Scalp with Silicone Strips wig ($170). I received the second one first, since the first one would take 60 days to complete. The fake scalp and HD lace were awesome! It was meant to be a temporary wig until the PU skin arrived, so I got the lowest grade hair, which is actually fine. Well, the PU skin finished a bit early, but I was disappointed to see it wasn't thin or natural looking as advertised. I emailed back and forth and they assured me that it will look natural. However, I couldn't try it on until I cut the extra 3" of PU from the wig. Once I did that and tried it on, it looked HORRIBLE. You can absolutely see the PU like a white thick plastic on my head. I immediately emailed how upset I was and they coldly responded that the wig is useless to them now that I cut the excess PU (which would've had to get cut anyway). I even offered to send it back for a deep discount on another wig, so they would know I found it useless too. Their advice was to cut bangs. I felt sick. So I wrote an objective review on their site, but they would not publish it because it was a negative review. Five stars for the second wig and their fast shipping, two stars for the first wig and lack of empathy.

2025-08-26