They deserve ZERO stars
They deserve ZERO stars. I recently bought a wig from them, the Alice wig, 20”. first and last time I’m ordering from them. It’s advertised as 100% human. I have and have had a ton of 100% human hair wigs for MUCH cheaper! they’re lying through their teeth, the second i took it out of the packaging, meanwhile it’s beautiful, it felt fake. then i straightened it on 200° TWO HUNDRED. and the ends of the hair reacted like plastic. they did exactly what synthetic hair does when heat is applied. they coiled up, and went completely brittle. the ends feel disgusting. you know when you wrap a christmas present and create a ribbon, and use a scissor to curl the ends? I can do that with my fingers on this hair. it’s PLASTIC. i am paying almost $700 for a wig that isnt even all human hair. when that’s what is advertised. I would NOT have bought this had i known it was mixed. do not put 100% human hair in the description when that is FALSE. you are ROBBING people out of hundreds of dollars. I want a full refund of course but guess what, in their last email they told me, only up to 180° can be used on the hair…. and that they’re willing to refund me $50.00. I have other HUMAN hair wigs that I bought for immensely cheaper that take 445° heat. I’m never buying from them again. Do not trust them. edit: didn’t remember anything wrong, in total i’m paying $670 and change for a synthetic mix wig. i’ve had plenty of wigs in my lifetime, I know what a synthetic mix looks and feels like, how it reacts to heat and when brushed consistently. for this wig to be “100% human”… there sure are a lot of regulations i must follow in order for it not to be brittle… on the first day of me owning it. Your wigs are not 100% human hair and that’s that. You are bearing no loss by giving me $50.00. once again that is nothing compared to what I am paying. Your business is shameful and dishonest, and most of all FRAUDULENT. I want nothing from your team unless it is a refund.