Bogus charges for a subscription
I had used the free version of WPS for several years. When my daughter needed one of the templates that required a subscription, she signed me up for a one month subscription that I intended to cancel when she no longer need it. Soon after I found a charge of around $70 on my card. I wrote customer service and explained that this was an error and to please refund the money. I got no response. Two days later I saw an additional $90+ charge for the AI add-on, which the card company flagged as fraudulent. When I spoke to them they denied the charge and I also filed a dispute regarding the earlier charge. We’ll see what happens.