Ridiculously complicated returns process.
Ordered a few items of clothing from Wallis - it was sent in 2 separate deliveries, 1 was /Yours Clothing/Pixiegirl via DBZ marketplace. Arrived fairly promptly but impossible to know how to return or who I’m returning it to. Finally spoke to someone at Yours Clothing who sent me a return code via InPost - almost a week and still showing it’s on its way back to seller. No idea if I’ll ever get a refund and the whole process is ridiculously complicated. NEVER use this retailer.