I paid $751 US for two pages sworn…
I paid $751 US for two pages sworn translated hardcopies. It would have cost half this amount however I paid double for them to arrive yesterday. They did not arrive. Company said my acceptance of additional 'shipping fees' went to their 'spam' folder. So they missed it. They did not offer any meaningful compensation and validated their mistake by saying that the translation was done expeditiously and that's what I paid double for. No, I paid for it to be sent in the mail not just sitting on their desk. It will now arrive in a couple days. If I ordered it to arrive the day it will actually arrive on, I would have paid only half. Buyer beware. They will not compensate you reasonably for their errors. As will not arrive now until Sept 4th, I may not have the documents in time for my consular appointment. I have a feeling based on other negative reviews, that what they send me may not be an actual sworn translation afterall - as purchased. I will edit my comment here after my consular appointment to let everyone know. I believe many of the great customer service reviews are false reviews. I wish I could share with you all my emails to them and you would see they aim to resolve nothing. Not only that, but you can tell on these reviews that the company only responds to the 'positive reviews' and ghosts the negative ones. That should tell you everything you need to know.