Do not trust With Joy.
This company is a scam run by AI robots! If you look through Trust Pilot reviews you'll see that more than 25 per cent of people have had a similar terrible experience as myself and my wife. Joy reserve the hotel booking but then after you have paid them they do not then pay the hotel but keep your money. Some they will reluctantly refund but they have refused to pay us back the £200 they've stolen from us. You'll find many people in these reviews who have had similar experiences. We are in the process of contacting the Ombudsman to report With Joy.