Scam-Like Practices and Zero Professionalism
I want to share the disastrous experience I had with this company. From the very beginning, we were forced to pay unjustified additional fees under the pretext that there were no seats available on our return flight. The only option offered was an upgraded seat at a much higher cost. However, after checking, the flight we had originally booked was never actually full. On top of this, some of our reservations were canceled without any prior notice or explanation. We were left without information and without any proper solution. For more than seven consecutive days, we had to call multiple times in an attempt to get answers and, above all, to receive our return tickets… which never arrived. Each call ended with vague promises or unrealistic delays, but no real follow-up was ever done. Such behavior clearly shows a blatant lack of professionalism, seriousness, and respect for customers. Their chaotic management and inability to fulfill even the most basic commitments make this company completely untrustworthy. I strongly advise against doing business with them.