I would give one star if I could
I would give one star if I could. I ordered a watch for my husband's birthday. He ended up deciding he wanted to return it and get a different one. I e-mailed customer service with my info/order # within the return time frame. They initially replied quickly and asked for the receipt. I sent the receipt. They then said "your order isn't from this store" and completely stopped replying even when I followed up. It was very unprofessional. My receipt had the store's info on it, I ordered directly from their website. Absolute worst experience in my life with any company, would not recommend to anyone.