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Catherine Richardson

美国

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Martha Stewart & Marley Spoon

I had one of the worst experiences with…

I had one of the worst experiences with Marley Spoon. My box arrived with marinara sauce spilled all over everything — every single ingredient was ruined and had to be thrown away. Nothing could be salvaged. What made it even more frustrating was the customer service. It took weeks just to get a response, and when they finally replied, the “credit” offered didn’t come close to addressing the fact that the entire order was a complete loss. The delay and dismissive resolution showed me how little Marley Spoon values its customers. At this point, I don’t even care about the credit. What matters is that Marley Spoon has proven to be unreliable, both in product quality and in customer support. I will not be using their service again, and I certainly will not be recommending them to anyone.

2025-09-25有帮助 1