Booked tickets to a waterpark for my…
Booked tickets to a waterpark for my daughter as it was her bday 1st thing the tickets did not load as there was a problem with them generating the tickets wasted 2 hrs trying to sort this out with no help. Got into the park sharps in the kids pool and human poo next to the ride that sat there for 30 mins at this point we asked for a r/f as we wanted to leave they were happy to process but told us to go back to the company that sold us the tickets yet when i explained this to the chat bot no r/f etc etc this is a disgrace i want my money back or an email to put in a complaint update you sent this to me when i followed up for my rf as requested I'm afraid that I could not have authority to check on the Trustpilot flatform and the email sent from it, per this case, I'm afraid that I could not assist you base on that email, you will have to reach out to the person you have communicate in Trustpilot to assist you further Is this real company ? This is classic delaying tactics either they are about to go bankrupt or this is an anti customer policy to frustrate customer as per my original post I would like my rf