strongly recommend avoiding International Van Lines (IVL) for an international move
I moved from Germany to the U.S. with IVL, and it took about four months to receive my initial shipment. When it arrived, two boxes were missing. It was difficult to get timely responses when I followed up, and when IVL finally responded, they simply told me that because I didn’t purchase additional insurance, they would not do anything to locate the boxes or reimburse me. There were also unexpected fees, including a $95 processing fee and $227 in customs fees. They also initially tried to charge me $400 for delivery, which they eventually waived after I repeatedly declined. Overall, the long delivery time, missing belongings, poor communication, and lack of accountability made this an extremely frustrating experience. I would not use IVL again and recommend looking elsewhere for an international move.