Refund not processed for over a month – no response to emails
I returned my order (Order No: #107093) to the address provided by the company. The shipment was delivered successfully, as confirmed by the carrier, but in their system it still shows as "in transit." Because of this error, my refund request has been pending for more than 2 months. Despite sending multiple emails, I have received no response and no refund. This situation has caused a lot of frustration and inconvenience. I am extremely disappointed with the lack of communication and the delay in resolving such a simple issue.