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Magnus Kristensen

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Kiikio

My experience with Kiikio was horrible…

My experience with Kiikio was horrible — I feel scammed. I ordered a pair of pants in size Large. Instead, they sent me an Extra Large. The XL didn’t even fit, and when I asked for a refund, they told me I would have to pay for the return shipping myself — even though they made the mistake. They only offered me $15 to cover shipping, when the actual cost from Denmark to China is closer to $50. That’s unacceptable. When I pushed back, their “solution” was to send me another pair instead of refunding me. They offered this multiple times, but at that point I was completely done with their bad customer service and had no interest in their products anymore — I just wanted my money back. They refused to provide a fair refund solution, and I am now filing a chargeback through my credit card. Do not buy from this company. They will send you the wrong order, make you pay to return their mistake, and then refuse to give you a proper refund. Save yourself the trouble — they are not trustworthy.

2025-10-01有帮助 3