Extremely poor service …
My 84 year old mother was in desperate need of replacement frames. I was promised 2 day shipping and no word of any back order or delay. After 1 week I called and was promised they would be sent out in 2 days. 3 weeks later nothing ,no frames ,no communication ,no emails. After no help I demanded a total refund. Cool frames gets 0 stars! I highly recommend do not do business with this company!