Repeated Issues and Poor Customer Service at Edible Arrangements - 1126 Forestdale, MA Very disappointed with Edible…
Very disappointed with Edible Arrangements - 1126 in Forestdale, MA. I placed a Father’s Day order specifically selecting same day, within the hour delivery items, but when I called at 12:50 PM I was told the order should not have gone through and it would not be delivered that day, with no guarantee for the next day. This is not an isolated issue. Orders have repeatedly been delayed or mixed up. Our last order arrived after closing and by then the arrangement was no longer fresh after sitting in the delivery vehicle for hours, which even the driver acknowledged. Even when calling, the tone from staff always feels dismissive rather than genuinely sympathetic, which makes these experiences even more frustrating! For a service that markets itself as fresh, timely, and reliable, this has been consistently disappointing. I will not be ordering from this location EVER again!