Signed up and paid for a minimal…
Signed up and paid for a minimal account to test out before proceeding with a larger order. A day in of configuration and I'm asked to provide ID to Swipe for verification. Which if you've ever dealt with Swipe as a small business might make you balk. Why wasn't I asked to do this at payment time or make it clear my account wasn't finalized? Time spent learning a new platform was wasted. Their FAQ says they don't grant grace periods for refunds even if requested immediately after payment. Yet they don't hold themselves to the same standard. Asymmetric rules against the customer's interests is a sign to pass a business and look elsewhere.