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Richard Thompson

英国

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ELEGOO

Unfortunate issues.

Unfortunately, although two of the items arrived with no issue (my 3d printer and the resin) i have still not received the heater which means I cannot use the printer at the minute. I understand that this isn't the fault of Elegoo, however, the reason for the low review is that I paid for the Seel worry free delivery (at a cost of £6) only to find that when I have an issue, this doesn't cover the full delivery and only covers the resin. I feel this was extremely misleading, and as well as the fact that it covered a £30 bottle of resin, and not the £400 printer, or £60 heater to be outrageous. I paid 20% of the value of the resin for "worry free" delivery and have potentially lost something of considerably more value. I have now contacted the delivery company to try and resolve, but could not see an option to get in touch with Elegoo themselves.

2025-09-29已认证