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Regina McCurdy

美国

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VASA Fitness

Vasa Fitness membership impossible to cancel without additional fees.

This membership was for my Grandson that is autistic. After repeated cancellations for personal trainer and finally a no-show without notice, then found out the trainer was no longer working for VASA, we tried to cancel the membership. They have a "customer loyalty" number they give you to cancel but only want to charge a fee to cancel and will not make adjustments for payments made where no services were received. Dustin the trainer manager hung up on me when I tried to explain the situation. If you are considering a membership you might want to go with another gym. They have no customer service when you are trying to cancel. Also went to the gym and they were even less help. Again only referring to the "customer loyalty" phone numnber which is nothing more than their billing company.

2025-09-29有帮助 1