TRTravelpro® USA★★★★★
Do not expect warranty support
I’ve purchased several Travelpro suitcases over the years, but their warranty service has completely changed my view of the brand. The retractable handle on one bag failed internally, which is a clear mechanical defect, and Travelpro refused to honor the warranty even after admitting they do not have the parts to repair it. Instead of repairing or replacing the suitcase, they kept offering escalating discount codes and avoided addressing the actual problem. This has been a very disappointing experience for a loyal customer. Buyers should know that the warranty may not mean much when you actually need it.
2026-06-03
VEverniershop.com★★★★★
Subscription scam and incorrect product…
Subscription scam and incorrect product description for super large folding umbrella. Only positive is company did refund my money but not without a hassle. When order was placed, I opted out of a subscription. Was immediately charged as if I opted in so this is a scam right from the start. I called customer service and they reversed the change. One month later, I received 2 more charges and had to cancel my card due to fraud. Then, the product took a month to arrive and shipping status updates were not accurate. The product did not match the description so I had to fight for a refund. I order a super large folding umbrella but the diameter was 10 inches shorter than the description. They wanted to offer me half a refund but I refused. Also, the umbrella itself is faulty when opening because the edges don't open out, the are folded up so you have to manually push the edges down, something nobody wants to do in the rain.
2026-01-16
