The company scammed me
The company scammed me. I emailed them when my item arrived the packaging arrived opened and damaged. They asked for photos and I provided them with these. They told me that I could sent the item back for a full refund I would just have to pay the postage and packaging fees which they would reimburse me for. I asked them for the address for me to send the package to and they sent it to me but knowing full well that I had already sent the parcel off because I sent them proof they sent me a new address to send it to. I reiterated to them that it was too late and they made it seem like it was my fault for it being sent to the wrong address even though I double checked before sending it. After sending thr package off, they started becoming really demanding and rude. I again followed up about the money for my postage and packaging but they didn't respond which was odd considering they responded right away before. I left it a few days and reached out again they completely ignored what I had said and demanded that I give them the tracking number and proof of purchases so they could refund me and I had already provided them with those earlier. I resent them along with my information for the refund again and didn't hear back from them. I have sent multiple follow up emails messaged them on their chat service and haven't heard back from them. I was scamkednout of close to £40 pounds. Do not buy from this company they do not care about customers and they are liars.