Hoodwinked into an undesired ongoing paid service.
Stated my intentions to have a single session before making a commitment to an extended service. Was continuously billed weekly. Site is designed to NOT make their terms clear and upfront, and was unable to find the process to request a cancellation anywhere on the site. Remarkable that a mental health assistance site would create an anxiety-laden process to manage the financial part of things. Highly questionable ethics in play. Pessimistic that the refund process will go well. I am pissed. First session with therapist went well. I was only looking for assistance on a particular event.