Product almost 2 months late
I ordered a icemaker to replace the one that wasn't working. on their site, it said 3 days. I ordered the part August 6, 2025 and wasn't even shipped until September 25, about 7 weeks after I ordered it. Most reputable places will let you know immediately if they don't have it in stock, which allows you to decide if you still want it. The receipt I got said shipping would be 3 to 5 days. That was a lie too. It was shipped Sept 25 according to them, I received it in 6 days, on Oct 3rd. I emailed SamsungParts and told them I didn't want it now as it was so late. Their response was, " Well, you didn't tell us!" Are these people that insensitive that they think you want something almost 2 months later? Then they said, "Well, we can take it back but will have to charge you for it." This is just totally the worst company I have ever dealt with. Never again, NEVER!