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Erin Mcgowan

美国

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lacemade.com

Still no dress and terrible response

Update: I received an email soon after I posted this review as many others reported. When it ordered, it was pre-order, not out of stock. This is the response and my reply: LaceMade Support Center Oct 9, 2025, 11:12 PM (10 hours ago) to me Hi Princess✨ Thank you so much for your support and patience 💖 We’ve checked your order, and the item you purchased is still currently out of stock. It will need a bit more time before it’s ready to ship 🕊️ Sorry for the inconvenience. Please feel free to contact us if you have any concerns. Have a great day. With love, Princess Concierge | Lacemade Erin Mcgowan 10:08 AM (0 minutes ago) to LaceMade Hello, "a bit more time" is not an appropriate response. I placed this order on August 15. I need a confirmed date that it will be shipped or cancel the order and provide me a refund. Thank you, Erin --- I pre-ordered a dress on August 15 and it was confirmed, intending to wear the dress at an event in November. The website says 15-20 days for shipping pre-orders. I sent an email 7 days ago asking for response and nothing. Sent a website message and email again today and nothing. Do not waste your money!

2025-10-10