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June Mun Chia

马来西亚

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EasyParcel

Worst ever customer service I have ever…

Worst ever customer service I have ever come to, please don't use their service or you will regret it. First try and parcel lost, then 10 days no reply. Didn't even bother explain what's the process next for me as customer. Been talking to AI for 10 days and no result. Need to keep pushing them even until now not yet resolve. if there's a choice for me to not give any star, I will do that because they don't deserve any star at all. You know there are red flags when they take off all the comments and reviews in their social media. Word of advise, please DO NOT USE THEIR SERVICE

2025-10-10