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Vadim Orz

拉脱维亚

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HealthCabin

Unbelivable delay, and support ignoring you

After second purchase changed mind, and give 4 stars for prices and service. 1 star out for shipping costs which is quite expensuve. I've purchased magical flawors 50ml, after a week get message from support, that some flawors is not available and they proposed different flavors with 1000ml. I've accept and after 1.5 month of waiting asking support about delays and get answer, that everything is fine. Then after a week asking again. After one more wee they ask to check tracking and it worked, and you know what? I was sent a week ago, they just forget about my purchase. After one more month of waiting I've received package and of course it didn't had 1000ml flawors and just 50ml and flaword not which I've proceed for. They offerd 15% discount on next purchase, but to let them now when to get that. And you know what, when I've requested discount no answer...

2025-10-10