The worst experience as a customer…
The worst experience as a customer trying to get a resolution from Lazada. The horrible and poor lying customer service staffs on this platform is beyond words. I received a smaller quantity of an item that was supposedly to be a higher quantity. When asked to address this directly, they admit it's their mistake and worse even knowingly insult my intelligence by saying Thank you and when I told them I will get Lazada to intervene. I called 3 times and spoke to Lazada CS and they have the Gall to tell me they will call me back and NEVER did. The last call even made my blood boil. They merely told me to return the item and get back the refund. This inconveniencing me further to drop it of at the location nearest to me, using my time and money. My advise go to Shopee. They are the best at customer resolution.