Dog HATED food. Company refused refund despite risk-free purchase claim
I recently purchased a bag of Maev for my dog. He's a picky eater, but Maev advertised a risk free purchase and boasted about winning over picky dogs. The smallest amount I could buy was over $100. I was super excited to receive it and followed all instructions to try and incorporate the food into my dog's diet. No matter what I tried, he would not come close to it. Anything it touched, he treated as contaminated. It happens, some dogs will just not like the food. That said, when I contacted Maev to ask for a refund (based on their risk free purchase advertisement), I was repeatedly denied. My dog didn't like the food. Whatever. I can't blame Maev for that, but the at the very least I expect them to respect their risk free purchase advertisement. I'm totally disappointed. If your dog is at all a picky eater, don't bother. It's just not worth the risk.
