⭐️ 1-Star Review
⭐️ 1-Star Review I had a terrible experience with this moving company. They were scheduled to arrive between 8:00 AM and 12:00 PM for my move. During that entire window, we had the freight elevator booked, and my girlfriend waited at the apartment for them. They didn’t show up until after 3:00 PM, over three hours late. By then, the freight elevator was no longer available and my girlfriend had to leave to catch her flight. I contacted the concierge, who kindly offered to stay in the apartment and supervise the move — but the movers still refused to do the job, even after being given full access. Instead, they cancelled my booking on the spot. This happened on the final day of my lease, leaving me completely stranded with no movers at 3 PM on a Sunday. On top of that, they now have the audacity to charge me a cancellation fee for a cancellation they caused by turning up late and refusing to work.