Disappointing!!
I received two items as a gift for Christmas from my daughter. The cook book arrived sopping wet and the cookbook marble stand was damaged and the box was damp. It look like it was thrown in a box. Worse packing delivery I have ever seen. Over the years my husband and I took several cooking classes. Which was amazing. This was very disappointing. We sent pictures of the wet book and they sent out another one. Again, thrown in a box. Took pictures AGAIN for the cookbook holder. The wood work was lopsided and the wood looked like someone washed it over and over. It looked terrible!! Surprised that Sue la table would send something like that out. It was returned. We waited a month for a replacement. The replacement just arrived since December 26, 2025 Damaged again and the box looked like it was a return!! Your customer service is horrible!!! We asked that we wanted a credit back to my daughter’s account. Still no luck. Item for the second time sent back. We couldn’t understand the customer service representative. Sur La Table’s quality has come down quite a bit. Disappointing.