Avoid Burgess Hill
I took my Westie into the Burgess Hill store today. The groomer states that she would have to be shaved as her backside was matted. I demonstrated that there was no trace of a matt, but she would not accept the reality and started waffling on about corporate policy and pointing at 2 or 3 tiny knots on her feet. My view is that the corporation just want to do as quick a job as possible, but that isn't happening with my dog. I took her home, ran a comb snag free through her lovely matt free coat and booked her in elsewhere. Avoid.