Called customer service &spoke to a…
Called customer service &spoke to a rep. She asked for a telephone number in case we got cut off. Gave her my phone number. About 60 seconds later the call went to a busy signal and ended. I never received a call back. I called again and the same thing happened with a different rep. Again, never received a call back. The next day I called again. Again while taking to the rep the call ended. However, this rep called me back and I was able to get a new hose timer sent under warranty.