This company is a SCAM
This company is a SCAM. Customer support does NOT exist. I tried contacting them prior to receiving my couch - The FEATHER couch - they would not cancel it! This couch arrives and it's terrible! Extremely cheaply made ($3600.00!!!) - you sit down and you hit the board beneath the paltry cushion. The material is scratchy and NOT plush. I called the company - no answer. I tried emailing - no response. So I opened a dispute on my credit card and then they responded. I could get a refund if I had original packaging, pay the shipping back AND a 10% restocking fee. This cheap crap is not worth $500!!!!! Don't buy from them!!!