Trying to get my money back from you!
Getting my IRA set up and moved to you was a bit tedious, but your employees were helpful. Now that I am trying to move away, I find it difficult to jump through the hoops that you place in my way as well as the fact that DAYS after I submit a withdrawal request I am told that I filled out the wrong form and have to re-submit and wait for 3-5 more business days. I wish I had worked through a fiduciary that would help through all processes and not done what I did with Goldstar Trust.