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Kimela Sadedini

意大利

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Songmontofficial

Great Customer Service despite delivery delay

I recently purchased a small gather bag in Suede and I experienced a very long delivery time (I'm in Italy), we'll above the promised delivery times on the website for Europe. Despite this hiccup the customer service has been excellent when I reached out to them! They were fast, kind and proactive. Very well done in taking care of your customers! Highly appreciated! 4.5/5 for me, I'm not giving 5 just due to the long deliver time, but overall great impression of Songmont!

2025-10-31