Who ARE these "carrier partners"?
This would be a zero-star delivery if I could do that. I ordered two t-shirts. They allegedly were delivered, but didn't show up. When I told NFLShop the package showed delivered but it was nowhere to be found (our building has a secure delivery system). They told me they give grace to their "carrier partners" and to check back in 3 days if the shirts hadn't been received. After three days, I contacted NFLShop again and they placed a reorder. Guess what--that reorder also showed delivered and it wasn't. I pitched enough of a fit that I got an immediate credit. (Several days after that, BTW, neither shipment has materialized.) The CSR who gave me the credit did offer to give me a 20% off coupon too. I declined--why would I ever order from this outfit again?