The first time I called I was…
The first time I called I was instructed to conduct my issue through text messaging. It was a total disaster. Three hours of texting and not too much got accomplished, so I gave up because it was 5pm. I was so frustrated so I texted to the representative I've had enough for the day. I called back 6 days later, spoke to a living, breathing, live representative & conducted our business without any problems. I've always believed that talking to a person is the best way to go. It was much better the second day time I called. A response is welcome but not necessary. Thank you