Don't deliver on what they promise
Update: Westbow is corresponding with me now. Thank the Lord. I have a receipt from a customer that is not noted in my sales data from Amazon. Hopefully Westbow will be able to figure out why I am not getting credit for sales. The actual book was great (hence the 2 stars). What came afterword was horrific...unanswered email after unanswered email. I have proof from my Author Central account that my book was selling (moving on the best sellers list SIGNIFICANTLY), but sales were not reported. I asked for someone to reach out to Amazon or for verification reports because I had many people reach out and say that they had purchased a paperback copy, but that wasn't reflective in Westbow's report. I have concrete evidence that I qualified for the Lighthouse award (that cost me money in my package) and would help my sales incredibly, but Harper Collins flat out refused to honor it and Westbow did nothing to help. I am absolutely helpless... I'm just so disappointed in a so called Christian company. All I am asking for are answers and no one will call or email me or give me the time of day...I paid 10K for this...