Poor customer service and honorable return polixy
Purchase 4 shirts, 3 were too larger(totally over $80.00) They were returned and the refund was not given. When I reached out to customer support they stated the merchandise was received but they could not refund because the merchandise had a “scent fragrance” and if I wanted to merchandise I could pay $10 to she it shipped back, but they would refund. The “scent fragrance” was lavender from oils diffused in the room. Merchandise was not worn more than 1 minute max when trying on- returned in original package with all tags. Poor customer service and no options or reconsideration was taken by the company after several email exchanges.