I was experiencing issues with the newly launched app
I was experiencing issues with the newly launched app, not able to get past a certain screen no matter what I tried. Marge was the kind rep who helped troubleshoot over the course of many days. Even messaging me during off-work hours letting me know that she received my message. She was so kind and patient, and stayed with me every step of the way…just as promised with our first correspondence. She really went above and beyond!!