The shoes are great but the customer…
The shoes are great but the customer service is atrocious. I ordered a pair of shoes back in August and was going to order again for their Black Friday sale; only to discover at checkout it said my items couldn’t be delivered here. Odd, considering I ordered no problem a couple months prior. Their website lists no shipping restrictions anywhere I saw, and nowhere did it say they no longer shipped to Alaska. So I contacted customer service with a screenshot of the error message, to be told the location is suddenly too remote. Even though they have warehouses (at least one) in the US, and they literally ship all over. I don’t understand how I was able to order previously but now I’m not.