Very Disappointed – Referred Me to the Wrong Processor
I trusted PaymentCloud’s recommendation when they referred me to Kurv for payment processing. That referral turned out to be a very costly mistake for my business. After joining the processor they suggested, my funds were placed in reserve, then moved to 100% reserve, and eventually my account was terminated while a large balance remained unpaid. This has caused serious financial stress and damage to my operations. When a company refers merchants to a payment partner, there should be proper due diligence and responsibility behind that recommendation. Unfortunately, my experience shows otherwise. Because of this referral, I am now dealing with frozen funds and unresolved issues. Very disappointed with the outcome and the lack of accountability. Merchants should be cautious before relying solely on referrals.